Returns and cancellations
Need to Cancel or Return Your Order?
If you’d like to cancel or return your order (or part of it), you can do so before delivery or within 30 days of receiving your items.
To make a return or cancellation, simply contact us using one of the options below:
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Call us: +44 (0) 121 706 6744
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Email us: customerservices@evacchair.co.uk
Please note the following:
- You are responsible for the cost of returning the goods.
- All items must be returned in their original packaging and placed in suitable outer packaging.
- Please do not attach labels directly to the product box, as damaged packaging may prevent us from issuing a refund.
- Items must be in a re-sellable condition to qualify for a refund.